THE DANGER OF SLOW LEAD RESPONSE
Are your clients replying to the leads you are giving them quickly? If not, that is making you look bad
78% of customers buy from company that replies to their inquiry first
Does this sound familiar?
You have launched Facebook or Instagram Ads for a client and after awhile, they are starting to go well. The audience seems dialed in. Clicks are good. Cost’s aren’t too high. But why is your client moaning about “poor quality Facebook leads”?
You double check everything, the content, the offer and it all looks ok. You check out your client’s CRM and see that their average response time to new leads is over a day.
No wonder they think the quality of leads is crap. They aren’t able to connect with any because they are taking too long to try.
Well its not just you and your clients.
In fact the average response time of American Businesses is 47 hours. If only they saw these studies about how replying in 1 minute or less will lead to a 380% in sales.
Read more below about our latest case study for a flooring business in Florida.
Welcome to Approachment.
We provide customized 24/7 services to nurture, reply-to, and capture your leads – no matter the lead generation channel. So you can get on with the real work while we keep your lead pipeline full.
Online client Aqcuisition
If you are not replying to your leads quickly, they are going to your competitors and you are losing new business.
Maximize your marketing dollars and let us respond and qualify your leads for you the moment they engage.
Have us keep your pipeline full and your leads will get nurtured as soon as they message in. We can then collect their information and qualify them for you.
FACEBOOK ADS TO APPOINTMENT
Are you advertising on Facebook but too busy to reply to new lead messages? You are losing business.
Facebook Ads can be a great tool to show off your products and services to a large audience. All those eye balls on your ads are useless if you do not have someone to hand-hold your inbound leads and qualify them.
Our gutter cleaning client had a problem – The owner would reply to leads quickly for a few days and win work for the next week. Then he would have to do the work and wouldn’t be able to reply to new leads. The work would dry up and the cycle would repeat itself.
- We came in and took over the replying of the leads.
- We asked the business’s service areas, what services they can offer, and where they wanted the leads routed. We also created an FAQ based off of their company website.
- We had the Facebook integration set up and operators trained in 24 hours.
- After 1 week, the owner was so thrilled we went one step further and began to book new appointments directly on to his sales calendar.
Result: This allowed the client to have a full jobs pipeline by increasing their qualified appointments from Facebook Ads by 2.4 times.
Frequently Asked Questions
We integrate your lead gen channels into our operator software. This gives us access to read and reply to your leads coming in from Facebook, Yelp, your website, Google Business Profile and more.
No, our engineers will do all the set up for you.
We can be set up within 48 hours to manage your new leads for you and increase your marketing ROI.
No. We do not use chatbots, real humans only.
We help businesses in all different industries. If you are spending money on leads and not replying to them within 5 minutes – We are a good fit.
Yes, we can book leads right on to our client’s calendars or route leads to most CRMs.
There are numerous reasons that responding quickly to leads is beneficial.
- Respond quickly to show the lead that you value their business and are committed to providing the best possible service. This can help to build trust and rapport with the lead, and can also increase the chances of converting the lead into a customer.
- Responding quickly might be your ONLY chance to get in contact with a customer. If the customer contacts you on an app like Yelp or Homeadvisor once they close the app, they might not open it again for a couple of days if not weeks.
- If you are not first, you are last. Beat out your competition by replying quickly and professionally.
- The benefits of using human representatives instead of bots include personalized and tailored responses, a more human and empathetic approach, and the ability to provide a higher level of customer service.
Feel Confident in Your Decision
Get Your Time Back
How much time will you get back by having Approachment answer your leads for you 24/7?
All for the fraction of the cost of hiring a full time employee.
Approachment is completely self managed to give you the time back to work on your business.
Bullet Proof Guarantee
Skeptical that replying to leads fast is going to help? If you do not receive enough extra leads to make this worth while – we will refund your money, no questions asked.
Simply email us and we will stop the service and refund you.
We are so confident that we can get you more leads without you spending anymore on marketing. That’s why we will risk setting up the integrations, train our operators and deliver the service all for FREE if you do not get any extra leads.
Real World Business Owners
We offer this service because we faced the same problem when we ran our home-services business. We were spending tens of thousands of dollars on leads per month and dropping the ball as soon as leads came in. We trained our operators and the problem went away virtually overnight.
If you have questions about the service, or whether this will be a good fit for your business, reach out for a chat
Chat with us to see it in action
Click the button on the bottom of your screen to see how it works, book a demo or simply chat to our operators.